Harness the power of data and start-up thinking to drive practice innovation, provide unparalleled client insights and detect early signs of attrition. Advice is personal – identify true reason and context to client behaviour to guide conversations with your clients.
In this session leverage data and AI to gain a deeper understanding of client behaviour and develop a competitive edge. Learn how you can implement agile-based methodologies to improve service delivery and boost client experience.
ASIC Competency: Generic Knowledge FASEA Category: Client Care & Practice 0.42 AFPA1CP2021070
ASIC Knowledge Requirements: 0.50 Skill Requirements (0.50 hour) FPA CPD AREAS: Client care and practice (0.50 hour)